Ascentech Services Ltd acts as a gateway to provide end to end recruitment services to Organisations Worldwide. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.
Responsibilities
Target Achievement:
- Responsible for achievement of set Sales target for the store Responsible for Social media marketing, by virtue of the activities increase followers and sales in targeted regions
- Responsible for achievement of all store KPI targets
Customer Service:
- Ensure all staff follow Meet, Greet and Direct
- Ensure staff and managers proactively resolve customers Enquires/complaints / prompt shipping of customer orders and collection
- Mystery Shopping Audit
- Customer feedback mechanism.
- Sending frequent emails / gifts to the customers on various occasions
Stock Management & SOP:
- Commercial Audit report based on seasons/ process
- Ensure all measures are taken to control shrinkage
- Ensure that all stock consolidation is executed as per timelines
Marketing & Promotions:
- Ensure all marketing & promotional activities are executed as per timelines and monitored to achieve the Promotion Objective as per the season
- Use of all social media platforms to increase the followers, regular and creative postings on the social media platforms.
- Ensure that the Visual Merchandising and plan-o-gram guidelines are followed as per the SOP
- Creation of the customer data base
Staff Management:
- Ensure timely execution of staff engagement & training calendar
- Ensure staff retention and engagement is high through motivation, coaching and guiding
Administration:
- Ensure daily and weekly review with team is done and required actions are highlighted
- Share DSR report on daily basis, collections, bank remittance
- Ensure all store facilities are in line with norms
| Minimum: B.Sc/B.A Experience: 1-3 year(s) |
Location: Lagos Job Type: Permanent |
Salary: Negotiable Expires: 04-02-2019 |
General Requirements
- 1-2 years experience.
- BSc/HND Food Science/Technology, Food/Chemical Engineering, Biochemistry, Nutrition, Microbiology or Chemistry
Skills
- Excellent written and oral communication skills
- Good teamworking abilities.
- Confidence.
- The ability to work independently.
- Meticulous attention to detail, especially with regard to food hygiene and safety.
- Strong analytical and numerical skills.
