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Agent Client Engagement Manager

HR Leverage - Lagos


Posted: Jan 16th, 2019

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HRLeverage delivers excellent spectrum of HR Business Solutions through a custom-built approach for organizations.


Responsibilities

  •   Foster positive relationships with our customers as their primary point of contact.
  •   Help clients implement services and plan projects effectively.
  •   Ensure that contract terms and conditions are met.
  •   Manage invoices and bills for assigned customers.
  •   Identify upselling and cross-selling opportunities.
  •   Address customer issues with speed and efficiency.
  •   Work with sales teams to generate new business.
  •   Prepare reports on project performance.

Minimum: B.Sc/B.A
Experience: 5-7 year(s)
Location: Lagos
Job Type: Permanent
Salary:
Expires: 15-02-2019

General Requirements

  • B.Sc/B.A in Business Management or similar field.
  • Project management experience.
  • 5- 7 years’ experience as Engagement Manager.
  • Excellent internal communication skills.
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Relevant experience in digital marketing industry.
  • Background in sales and customer service is a plus.
  • Customer-oriented approach.
  • Sharp business acumen.
  • Applying Expertise and Technology.
  • Excellent Analytical Skills.
  • Negotiation.
  • Delivering Results and Meeting Clients Expectations.
  • Achieving Personal Work Goals.