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Systems Support Engineer

Enabled Solutions - Lekki, Lagos


Posted: Feb 13th, 2024

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Enabled Solutions is a leading provider of business and technology consulting services to blue chip organizations in the private and public sector.


Responsibilities

Responsibilities: 

  • Perform fixes on all hardware, and find replacements for aging hardware. 
  • Debug applications and implement upgrades when required.
  • Troubleshoot network connectivity issues, and assist with issues on back-end software.
  • Document all fixes and investigations. 
  • Provide installation, configuration, training and after-sales support for software applications including OS, Antivirus, Backup, Security.
  • Deliver effective technical support, delivering solutions to both technical and nontechnical end users while also supporting a wide range of technologies.
  • Ability to document, analyze and recommend relevant technologies to meet company's specific business requirements.
  • Respond to inquiries, providing product information, generating new opportunities, providing quotations and where required, company presentations.
  • Assist in providing technical response to quotations, preparing proposals, reports and supporting literature.
  • Quick learner and possess the technical skills to support our clientele using a wide range of technologies.

Minimum: B.Sc/B.A
Experience: 3-5 year(s)
Location: Lekki, Lagos
Job Type: Permanent
Salary: Negotiable
Expires: 30-08-2024

General Requirements

  • B.Sc/HND in Computer Science or related field. 
  • Relevant professional certifications such as MCTS, MCITP, MCSA, or MCSE required.
  • Good Windows usage and support skills.
  • Project Management Skills.
  • Ready to learn and adapt to changes in technology.
  • Working knowledge of Enterprise Backup and Antivirus software a plus.
  • Outstanding communication skills
  • Effective with all levels of personnel and organizations.