Partnership for Wellbeing Foundation Logo

CATI Interviewer/Enumerator

Partnership for Wellbeing Foundation
Posted 2 days ago
Login to Apply

About

Partnership for Wellbeing is committed to addressing critical environmental issues because the health of our planet directly impacts various sectors such as agriculture, healthcare, and overall sustainability. By focusing on climate solutions, we aim to combat the challenges posed by climate change.

Location

Ibadan

Type

Permanent

Education

ND

Key Responsibilities

Job Title: CATI Interviewer/Enumerator

Job Type: Permanent

Location: Lagos & Ibadan (with occasional remote work requirements).


Key Responsibilities:

  • Administer questionnaires accurately and consistently in English or Yoruba, adhering strictly to programmed interview flows.
  • Obtain informed consent from all respondents before commencing interviews and respectfully acknowledge refusals or requests to discontinue.
  • Precisely record call outcomes and assign appropriate response codes for accurate data management.
  • Undertake assigned callbacks efficiently and maintain the highest standards of professional conduct throughout all interactions.
  • Promptly report any respondent distress, unusual data patterns, technical difficulties, or protocol breaches to supervisors.
  • Ensure data integrity and confidentiality in all aspects of the interview process.
  • Contribute to the overall success of data collection efforts by adhering to project guidelines and timelines.

Requirements & Qualifications

  • Possession of an OND, HND, or a first degree is preferred; however, significant relevant experience may be considered as an alternative.
  • Demonstrated experience in phone interviewing, survey administration, market research, or customer-facing interviewing roles is highly advantageous.
  • Exceptional fluency in both Yoruba and English, encompassing both written and spoken communication.
  • Strong active listening skills with the ability to understand and interpret respondent responses effectively.
  • Excellent interpersonal and communication skills, with a patient and empathetic approach.
  • Ability to follow instructions precisely and maintain consistency in data collection procedures.
  • Proficiency in basic computer operations and data entry.
  • Commitment to maintaining confidentiality and ethical standards in data handling.
  • Resilience and ability to remain professional and focused during challenging interactions.
  • Willingness to work on-site in Oyo.

Similar Jobs

Survey Operations Manager

Permanent
Ibadan
Negotiable
92% Match
View Details

Sampling and Data Manager

Permanent
Ibadan
Negotiable
92% Match
View Details

CATI Supervisor

Permanent
Ibadan
Negotiable
92% Match
View Details